Privacy notice
Introduction
The Big Draw is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us.
Who We Are
The Big Draw is a registered charity in England (charity no. 1114811). Our registered office is at: Studio 36, Riverside Building
Trinity Buoy Wharf
64 Orchard Place
London, E14 0JW
Email: enquiries@thebigdraw.org
What Information We Collect
We may collect and process the following personal data:
- Your name, email address, phone number, and postal address when you sign up for our services, events, or mailing lists.
- Payment details when you make a transaction or donation.
- Information you provide in communications with us.
- Details of your engagement with our events and initiatives.
How We Use Your Information
We use your personal data for the following purposes:
- To provide you with information, services, and events related to The Big Draw.
- To process payments and donations.
- To respond to enquiries and provide customer support.
- To send you updates and marketing communications (if you have opted in).
- To improve our services and website functionality.
How We Store and Protect Your Data
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your information is stored securely and only accessed by authorized personnel.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with trusted service providers who help us operate our services, such as payment processors or IT support, but only when necessary and under strict confidentiality agreements.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal information.
- Withdraw your consent to marketing communications at any time.
- Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled.
To exercise any of these rights, contact us at enquiries@thebigdraw.org.
Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or direct communications.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at enquiries@thebigdraw.org.